REFUND AND RETURNS POLICY

REFUND AND RETURNS POLICY
Thank you for choosing globalhealthhive.com! We are committed to providing you with high-quality men’s health products and ensuring that your shopping experience is pleasant and satisfying. If you are not satisfied with your purchase, here is our refund policy:

Refund Policy
●Refund Period
If you are not satisfied with your purchase, you can apply for a refund within 30 days of receiving the product. Please ensure that the product is unused and in its original packaging.
●Request a Refund
To request a refund, please contact us via email and provide the order number, product name and reason for the refund. Our customer service team will process your request within 24 hours.
●Return Requirements
○The product must be sent back to our designated return address within 14 days of your request for a refund.
○The product should be unused, unopened, and include the original packaging and all accompanying materials.
●Refund Processing
Once we receive your returned product and confirm that it is eligible for a refund, we will process the refund within 5 business days. The refund will be refunded to your payment method, and the arrival time depends on your bank or payment service provider.
●Shipping Policy
○The initial shipping fee is non-refundable.
○If a refund is due to product quality issues, the relevant return shipping fee will be borne by us. You need to provide relevant proof of return shipping.
Invalid Refund Situations
The following situations may not be eligible for the refund policy:
●The product has been opened or used;
●Refund request is more than 30 days;
●Products that are not returned as required.
Contact Us
If you have any questions about the refund policy or need further assistance, please feel free to contact us:
●Email: kongxiangrui@yitiankuajing.com

Thank you for your trust in globalhealthhive.com, we look forward to providing you with better service!